Shipping & Return Policy

SHIPPING

• We ship across India. For international orders please get in touch with our help-desk : 906100177
• Courier charges will be charged based on the volumetric weight of the package and your location. Please check your order summary to understand the delivery charges.
• Shipping Timelines :
  • Ready to dispatch items : 4 to 6 Business days
  • Custom made items : 10 to 14 Business days
• Delivery time solely depends on our courier partner. All shipments are sent via Delhivery unless specifically requested for through other courier carriers.
• All shipment tracking details will be shared with the customer via email once the shipment has been dispatched.

RETURNS & EXCHANGES  

• We have a No Return / No Exchange Policy
• We only replace items if they are defective or damaged at the time of delivery and not after usage. Replacement is also subject to availability of with us. For return or replacement opening video is a must.
• Please get in touch with us at toft.store2020@gmail.com or call us on +91  9061001777 within 24 hours of receiving the package and we will assess the damage and get back to you with a solution as soon as we can. We will not be able to accept returns if we are informed after 24 hours of delivery.